Contact information

Contact Us

We’re here to help with any questions about your order, our products, or the policies listed on this site. Whether you’re reaching out before ordering or following up on an existing purchase, we’ll do our best to respond promptly.

Business Name:

Rook Custom Vinyl LLC 

Email:

support@rookcustomvinyl.com
We typically respond within 1–2 business days.

Business Hours:

Monday–Friday: 9:00 AM – 5:00 PM (EST)
Closed on weekends and holidays

Mailing Address (if required for returns):

Rook Custom Vinyl LLC
Cottage Green
Enfield, CT, 06082 
United States

Please note: We do not accept walk-ins or in-person pickups at this address. All orders must be placed online.